Returns & Exchanges

At Plantyra, we want your home to flourish with our products, which is why we offer a 30-day return window for items in their original condition. If your new greenery or decor doesn't perfectly fit your space, we are here to help with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log in to our returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all protective materials are included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.

• 4.
  Receive Your Refund

  Once our team inspects your returned items at our warehouse, your refund or store credit will be processed within 5-7 business days.